Rob leads the group wide UX practice at DBS Bank is the founder of Next Bank. Prior to this, he was Director of Innovation for BlackBerry Asia Pacific. Rob began his career in the creative industry, running his own brand and design company. Transitioning to financial services, Rob led the customer experience for National Australia Bank’s direct banking channels, and led a culture change programme at OCBC. Since 2007 he has authored The Bank Channel, an innovation thought leadership resource.
Rob recently spoke at the Asia Perspective Series: Digital Disruptors and the Power of Partnerships event in Singapore about his experiences around why Digital Partnerships are crucial to business success in today’s world.